Dear customers of ProJect Pharmaceutics,
We understand that all of us are facing exceptional times due to the Corona pandemic. Knowing about the important role our employees play in our customers projects for developing innovating therapeutics, we try to deliver in these challenging times as much as possible, on-site as well as from home office. Please find in the following some proactive measures we have set to try to continue serving our global customers, but also to make sure for the safety and good health conditions of our employees, partners, valued customers and the community:
Services continuation: We do our best to deliver in ongoing customer projects, to ensure critical development timelines are met. At all times, we keep an eye on our staff’s health conditions and safety in accordance with the public health guidelines. To date, we are and will be, as far as foreseeable, able to maintain the development team at our facility. Lab personnel is working on a rotational basis in our various laboratory areas, area access is limited to one employee only at a time. The ex-laboratory project management team is partly remotely connected from home, and partly on-site, on a rotational basis. We have prioritized delivery of ongoing customer project, and de-prioritized non-critical internal initiatives.
Communication on a regular basis: Communication with our valued customers will be continued on a regular basis on the timing of operations and plans for your projects, staff availability and potential impact, if any, as per our Terms and Conditions. We appreciate your understanding that we will limit face-to-face meetings to an absolute minimum.
Employee safety: We have shaped effective measures to keep our employees as safe as possible. This includes the flexibility to work in home office, for those who can work from home. For those in roles that do not have an option to work from home, this includes rotational and flexible working schedules. This also includes active re-prioritization of activities, and rationale planning with the objective to keep control as much as possible of the evolving situation.
We thank you for your support and understanding during these exceptional times.